Float support

Last updated 2 November 2026

Float turns your indoor rower into a structured training tool: live stroke data, heart rate, PM5 workouts and a full review of every session.

Need help, found a bug or have an idea? Email [email protected]. We usually reply within two working days.

Common questions

• My rower or strap won’t connect. Make sure Bluetooth is on and Float has Bluetooth permission. On a Concept2 PM5, open Connect on the monitor. Close other apps that might be holding the connection, then pair again from the Row tab.
• I’ve got a new phone. Install Float and sign in with the same email. Your sessions come back from the cloud; pair your rower and strap again.
• I forgot my password. On the sign-in screen tap Forgot password?. We email you a code to enter in the app.
• How do I join my squad? Use the link or code your coach sent you.
• How do I delete my account? In the app, go to You → Delete account. See deleting your account.